Grievance redressal

Most things get sorted out with a phone call. This page is for the times a normal conversation has not fixed it.

Last updated 6 September 2026.

Talk to us first

Call +91 98681 69747 or message us on WhatsApp and explain what went wrong. Most complaints are about a timeline, a communication gap or a misunderstanding about scope, and most of those are resolved the same day on the phone.

Put it in writing

If a phone call has not resolved it, write to raovaluers@gmail.com with the word Complaint in the subject line. Tell us your name, the enquiry or file it relates to, what happened, and what you want us to do about it.

What happens next

We acknowledge a written complaint within 2 business days and give you a clear answer within 15 days. If we genuinely need longer, because the issue depends on something outside our control, we will tell you why and give you a new date.

If you are still not satisfied

We are an IBBI Registered Valuer, and separately accountable to the Insolvency and Bankruptcy Board of India for our professional conduct. If our own process has not resolved your complaint, you are also free to raise it with them directly, or with any authority you submitted our report to.